Senior Aftersales Engineer

15 March 2024


The Senior Aftersales Engineer will be responsible for leading technical engagement with customers post sale, diagnosing and resolving customer issues to their satisfaction. The person will be the main point of contact for customers post sale and in addition support setting and implementing the aftersales processes at Brill Power. In addition, during the growth phase of the company the individual will support the sales team to deliver technical responses to customer RFP’s.

About

Brill Power

We work at the cutting edge of energy storage, power electronics, and battery software. We are a team of problem solvers and innovators, keen to make energy storage as efficient and sustainable as possible.

Established in 2016, Brill Power is a founder-run startup with roots in the Engineering Department at the University of Oxford. Our first product for the stationary storage market launched in 2021 and we are looking forward to growing our impact and expanding to new markets. We are a small and talented team based in Oxford who are looking for new members to join us for the next chapter of Brill Power.

Fun

Essential to success. We love what we do.
We think you should too.

Fair

We are a team with mutual respect and understanding

Innovative

We are driven by innovation and leading the way in battery intelligence

 

Honest

We work collaboratively to solve problems

About

The Role

We are looking for …

Job Overview

The person who joins us…

Responsibilities Include

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Skills and Qualifications

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Nice to have:

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Brill Power Benefits

In addition to a fun and friendly team and working environment, we offer:

  • Competitive salary, based on experience
  • 25 days of holiday plus bank holidays
  • Benefits package, including income protection, life insurance, and medical cover
  • Full time, permanent role, with flexible working hours
  • Opportunity for hybrid working (home and office), depending on role
  • In-office tea, coffee, & snacks
  • Regular team social events

Get in touch

There is no perfect candidate, and no single person can do it all, but if this sounds like you and you’re looking for somewhere to thrive, we want to hear from you.

Brill Power is an equal opportunity employer and welcome applications from all, without regard to their race, sex, disability, religion/belief, gender reassignment, national origin, sexual orientation, or age.

Please send a CV and cover letter to jobs@brillpower.com, clearly indicating where your skills and experience match what we are looking for in this role

Brill Power is proud to be a certified Oxford Living Wage employer.